Refund Policy
Returns Policy
Should you wish to return any item/s purchased on our website, you may do so for a refund, credit or exchange. The goods will only be accepted, if returned within 5 days of receipt by the purchaser.
The goods must be in their original condition unworn and with labeling and swing tags intact. If the item/s is unsuitable please communicate to make the necessary return arrangements.
If you would like to exchange the item a collection and re-delivery will be arranged at your cost.
The above is applicable once per order.
Refunds
Refunds will be in the original method of payment. Refunds take 2- 5 working days, after receipt of goods by Genesis Style, to process. Credit card refunds should take 2-5 working days to reflect in your account.
Sale products are not eligible for return or exchange, therefore no refunds will be processed for these products unless the product is broken/damaged/faulty/incorrec